Blacksmith Collection

What our customers say

We have had some fantastic responses from our customers over the years, here are just a few of them:

Just a brief note to thank you again for your excellent friendly service. The window pole for my second bay window was as good as the first. It is now in place with the curtains fitted. My wife is delighted that you offer this personal service. We had looked in all sorts of stores, warehouses without any possibility of getting a track that would fit bay windows such as ours where we wanted the curtain to follow the contours inside the bay. We are grateful to you. Many thanks.

I’ve been meaning to write and let you know how delighted we are with our bespoke curtain pole. It is absolutely beautiful, and is a real feature in the room. It’s the perfect frame for our lovely bay window. We will be placing an additional order soon, for 2 sets of matching curtain poles for our second bedroom and lounge. However these will be on a much smaller scale! Thank you once again for the beautifully crafted poles and I’m so pleased we came across your website.

Just a note to say how pleased we are with the portiere rod and fittings. Excellent product and a very good service. Thank you.

Just wanted to thank you very much for sending my daughter’s pole to her so quickly. She telephoned me today to say it is now up and so are the curtains. She is so delighted, they look really good. All we are waiting for now is the baby!

I just wanted to let you know that as promised, the order was delivered on Tuesday. We have already fitted both rails and they look great. I would like to express my sincere thanks for your professionalism. The quality of finish of all the materials was very good indeed and the fabrication of the poles was exactly to the measurements provided. I really can’t fault your service and would have no hestitaion in recommending your company. Thank you once again.

Just wanted to let you know the curtain rail arrived in perfect condition. I installed it at the weekend and it looks magnificent. Thanks so much.

I just wanted to thank you so much for the new curtain pole that you sent. It fits perfectly and looks great. I will certainly be recommending you to all our friends and very much appreciate your help and understanding. I hope you have a lovely Christmas and New Year.

Thank you so much for the poles, finials and curtain rings. We are delighted with them. Beautifully made! Will order more after Xmas when I get me head round the next room!!!

I just had to write to say thank you for the wonderful service provided by The Blacksmith Collection. Everyone we dealt with was friendly and helpful and the results are elegant and perfect, from the brackets to the rings. Our lounge looks stunning - thank you very much!

I just wanted to say thank you for the curtain pole and finials etc you sent through last week. It’s great to find someone who sticks to their promises. Not only did you send the goods exactly when you said you would, you even rung me to say they were on the way. Everything has arrived and seems to be fine (although my other half is the expert and he’s working away at the mo – so I won’t know for sure till he returns). The finials look great and each one is unique…. think they’re really cool!

Just a note to express my thanks for the beautiful bay window pole I received last week. It fits perfectly and looks stunning. I had been looking for so long for something that would fit my bay as well as look good.

Many, many thanks for sending me the curtain pole and bits – just what we wanted. So thank you for all your help & for delivering exactly what we agreed on the day we agreed – excellent customer service. You could teach some other companys how to behave.

Just to let you know the order arrived at 8.30 this morning! Fantastic service, thank you for all your help. Will certainly sing your praises to friends and colleagues.

I just wanted to let you know that we’ve finally put the curtain poles up, and to say thank you for all your help. We will definitely be using you again when we finally get round to re-decorating the rest of the house! Thanks again.

Thanks for the supply of two traditional black bay window poles. They fitted without any problem and look great.

This is just a short note to say how pleased we are with the bespoke curtain pole that you made for us. As well as the pole fitting perfectly, everything from your website to the final product was carried out in a very professional manner. It makes a nice change to deal with and speak to somebody who cares about their work, as we find this an ever decreasing situation these days. We will be recommending you to all our friends, and as we still have our lounge to decorate (again with a bay window) we hope to do business with you again some day. Finally thank you very much for your friendly service and advice. We wish you and “The Blacksmith Collection” good luck for the future.

Thank you very much for delivering my order so promptly and with so little fuss. It really is refreshing to deal with such a professional and caring company. I have already recommended you to a company in Nottingham. The proprietor has struggled to get delivery on quality poles. I have already placed my second order with you and look forward to receiving it.

What a fantastic service! Many thanks

And from some of our trade customers:

Many thanks for the two poles. Both clients very pleased – Well done!

A new order. Thanks for the last one – looks great.

Thank you for getting the poles to me this week. Customer happy!

Many thanks – great job!

Many thanks for doing them so fast for me. They all look amazing. Thank you.

Thank you so much, the drapery arms are superb and look great.

Thanks for a super job! I was secretly worried that the bay pole wouldn’t fit …but it did – like a dream!

My customer was really pleased with the finished fitted poles.

Thanks Daryl, Client very happy.

Daryl, Many thanks they look great. Second order following shortly.